SYSTEMS ADMINISTRATORS
The CHQ after detailed discussions has formulated the demands of the Systems Administrators and sent to Directorate on 15.05.07. The same is reproduced below for the notice of all.
Sub: - Problems of Systems Administrators - reg.
The suggestions for finalising a uniform guidelines for role & responsibilities, working condition and also the other problems relating to the Systems Administrators are furnished hereunder for your kind consideration and favourable orders.
Role & Responsibilities
There is no uniform guidelines issued so far on the role and responsibilities of the System Managers/Administrators. Each circle has prescribed the duties on its which are and contradicting with each others.
Infact, proper & standard norms may please be fixed taking in to consideration of the following points.
(i) The geographical spread out of the division.
(ii) The number of computerised Head and sub offices.
(iii) The status and strength of the Sub offices concerned.
The Principle Chief PMG, Tamilnadu Circle has prescribed the duties and responsibilities vide its letter no. Tech/16-1/04-05 dt 07.05.07 which, we feel better and suggest the same for the uniform application for all circles. The following are the guidelines contained in the letter cited above.
1. The System Managers should have adequate working knowledge in the Operating Software, Networking and all the Departmental Softwares. He should be able to clarify the doubts of the operators working therewith.
2. The system Managers should not be attached to any particular branch.
(i) Duties and Responsibilities of the System Managers at Divisional Offices:
Ø Daily monitoring of the functioning of systems and peripherals at the Post Offices and Divisional Office.
Ø Periodical checking and assessment of quality of servicing and repairs carried out by the vendors/AMC providers.
Ø To Check the availability of AMC for Systems/UPS and to make arrangements well in advances for entering into AMC.
Ø Daily monitoring of the functioning of all the new softwares, e.g. RTI, e-Payment, iMO, e-Commerce etc.
Ø Stock Register for all the systems and peripheral of the Divisions should be maintained.
Ø Proposals with full justifications and quotations should be submitted for purchase of new systems/peripherals/computer spares as and when required.
Ø Entering into AMC/Renewal of AMC should be intimated promptly.
(ii) Duties and Responsibilities of the System Managers at totally Computerized Post offices:
Ø Monitoring of the Systems and Peripherals at the Post Office.
Ø Ensuring prompt functioning of Server.
Ø Daily monitoring of the functioning of e-Post and to ensure that no message is kept unprinted in the Office.
Ø Daily monitoring of the functioning of all the new softwares, e.g. RTI, e-Payment, iMo, e-Commerce etc.
Ø To keep one backup server ready for emergency.
Ø Maintenance of Stock register for all the Systems and Peripherals.
Ø Quality of servicing and repairs carried out by the vendors/AMC providers should be monitored.
Ø Daily backup of Data should be taken and kept in a system other than server.
Ø Weekly backup of Data should be taken in CD media. One copy is to be sent to Divisional Office and other copy to the Post Office which is identified by the Divisional head. If the totally computerized Post Office is functioning in the same building where Divisional Office is functioning, the CD should be sent to the other identified Post Office.
(iii) Working Condition of Systems Manager:
In case of any breakdown due to hardware/software problem, the System Manager should attend the same immediately without any delay. Any software problem which he is unable to rectify should be brought into the notice of Regional Office through e-mail and phone. Any unusual occurrence in respect of hardware/software should also be reported to Regional Office invariably.
Details of System Managers attached to the Divisional Offices and Head Post Offices may be intimated to Regional Office and that of Regional Office to the Circle Office.
All these guidelines are Inclusive and Not Exhaustive in nature.
In additions to the above instructions, the following may also be considered for the inclusion in the role and responsibilities of the Systems Administrators.
1. Administrator passwords of Network operating system ec. Microsoft Windows Server 2003 should be retained by the Systems Managers. A duplicate copy of the passwords may be kept by the divisional heads. Any change in the passwords on periodical basis should be informed to the divisional head. Many security threats and risks (Eg. Viruses, unauthorized access, data stealing etc.) can be avoided only by setting proper permission and security policies for the Computer Network,. Further regular maintenance of the server including task like Disk defragmentation, clearing Event logs, clearing free memory in the Server can be done only with the administrator login. Hence retaining of Administrator password is very essential for the System Manager. Performing the above mentioned task requires adequate knowledge in Microsoft Operating Systems. Hence only the System Managers are the qualified persons to perform this task and not the divisional heads.
2. When the Administrator Passwords of the Network operating system is retained by the System Managers it is quite natural that the SQL Server administrator passwords also be in the custody of the System Managers. The same procedure mentioned in the above point may be followed for this also.
3. Installation of departmental software is also the responsibility of System Manager.
Other Demands
The following are the few other demands for the better service conditions of the System Administrators.
1. Since the Systems Administrators has to attend any fault then & there through out the division, they may be granted with Road mileage Allowance with out any ceiling and also under relaxation of normal TA rules,
2. Mobile phone may be supplied to all Systems Administrators for contacts with minimum talk value of Rs.500/- per month.
3. Working hours should be fixed or atleast they may treated as out door staff like PRI (P) without insisting of attendance. They may submit weekly diaries.
4. Additional remuneration in the shape of OTA Incentive may be granted for excess work or for retention in the office beyond their office duty hours.
5. As per recent orders, the authority of SQL password was fixed as divisional Head which causes hindherence to the immediate solution of technical problems arising in different offices. This power should be conferred to respective PMs/SPMs after imparting proper training for the interest of service.
6. A panel list of the existing Systems Administrators may be allowed to continue for posting as Systems Administrators except in the following circumstances.
(i) If any disciplinary proceedings is initiated against the official working as System Administrator.
(ii) Expressed unwillingness to work as System Administrator
(iii) Vacancy arises owing to promotion or other instances.
7. The Systems Managers are being deputed to impart training to all officials on System. Trainers allowance may be granted to those officials imparting computer Training to other officials.
8. They should be provided with kit bag containing Nut driver set, CD bag, Pen drive, Handy vacuum cleaner etc.
9. Priority may be given in granting Motor Cycle Advance to this cadre treating them at par with outdoor emergent staff.
10. Instructions may be issued to all Postmasters to provide a seat at server to the Systems Administrators.
It is requested to consider all the above items and cause necessary orders at the earliest. It is further requested to convene a formal meeting to discuss these items and cause immediate settlement.
Any improvement in above demands is required, please send details to CHQ.
with greetings,
(K V Sridharan)
General Secretary
Tuesday, May 20, 2008
Monday, May 19, 2008
DRAFT OF INDIVIDUAL REPRESENTATION PROPOSED TO BE SUBMITTED TO THE DEPT
DRAFT OF INDIVIDUAL REPRESENTATION PROPOSED TO BE SUBMITTED TO THE DEPT. IS GIVEN BELOW PLEASE FORWARD YOUR VALUABLE SUGGESTIONS
Department of Posts, is one among the many Departments under Govt. of India having prolix operations. Almost all the areas of work are computerized that include works at different levels of hierarchy. It is delectable that our Department has kept pace with the changing world, by instituting technological advances as well as the promptitude and probity towards customer satisfaction.
Department of Posts caters the need for people of all walks of life. It deals with the Financial sector that comprises of the Savings Bank, Savings Certificates, PPF, Senior Citizen schemes etc with an intangible network span beyond any challenge that either Public Sector or Private Sector could come anywhere near. It also caters to the Insurance Sector with a century old history, which no other insurance players can match. It also caters to the Logistics and newly emerged e-Commerce area. This Department also have a privilege that other Departments could not boast off, that is the self reliance and self support of its technology and software developments including implementation, customization, standardization and support. This Department is a technologically driven and professionally managed one.
The Department of Posts has been constantly developing various softwares some regionally developed and some through different software outlets. These softwares are then implemented on all over the country in various levels of hierarchy. All these implementations including development and support are done through a few number of people, who are designated and given the nomenclature as “System Administrators” by the Department. These conglomerate group of techies have strived tirelessly and relentlessly to bring good returns and success story for the Department. The Department in return has shown some felicity in acknowledging the hardships each one takes but the decision of the 6th Pay Commission in embarking the requirement or granting any privileges to these few people is very painful and estranged. The Pay Commission had taken a precarious opinion in considering the plight of System Administrators, or creating a new cadre. These egregious and erudite lot of techies have given everything in life even sacrificing there private life and happiness for the cause of bringing success to the Department in software implementations. Hence it is imperative therefore to articulate the works associated with these few number of people and to prove why it cannot merely be considered a midge request nor it can be sorted out as any work transcending from a particular cadre.
The System Administrators though are selected from the cadre of Postal Assistants/ Sorting Assistants in the Pay Scale of 4000-100-6000, which demands a minimum qualification of PDC (10+2), in reality the System Administrators are selected on the basis of their extra technological degrees and proven quality of excelling in computer field. All the System Administrators are technology savvy people, who are having aptitude in computer field, by getting rigorous training from training centers such as PTC Mysore and also through the selected few private centers. They have infact taken pain in studying the softwares and many other programming languages, Database and security operations, which is essential for any software implementations. Only transformation of services ie., the official taken in the cadre of Postal Assistant to work as System Administrator is not at all reflect the true judicature, as it is wrong evaluation of the type of work. The work of System Administrator requires talent as well as intelligence much more than a clerical job. Just as a Signal Man in the Railways Department cannot be utilized to work as an Engine Driver or an Airhostess cannot fly an aeroplance, it is not possible for a clerical staff to work as a software professional until and unless that person have some extra talent, and intelligence along with professional qualification. It is in this point that we would like to put forward the necessity of such a cadres and also recognize the hardships and efforts of the few number of System Administrators in implementing the technical and technological excellence in the Department.
The System Administrators are the people who gets the software developed for vivid use of Postal Sectors. There are development centers that includes the PTC Mysore and many others at different Postal Circles. These developed softwares are to be customized according to office requirements, implement and install them, give trainings on its operation on site thereby to move from office to office doing the same. There are other e-Commerce related websites which are also to be updated in day to day basis and to be able to keep it running without fail.
The System Administrators are also required to prepare sites (Like Head Office/ Sub Office / Branch Office ) as to how the implementations are to be carried out in respect of networking, Domain Server and security. They are responsible for the safe functioning of all offices in respect of Server, nodes, Printers, e-Commerce, UPS, Generators, Internet facilities, FTP, Log Files, Virus updations, Service Pack of software, Service Pack of Operating Systems, elucidating very few things that System Administrators do from time to time.
The System Administrators also work as Programmers developing softwares regionally as it becomes necessary at times to have regional softwares. These System Administrators also be considered at par as Programmers as many are working like this in Trichy, Chennai, Mysore, Vizag,Kochi to name a few Regions. These softwares if developed outside the Department will incur Crores of Rupees for development. These System Administrators are saving enormous revenue for the Department in the cause of development, installation, testing, maintenance and support of softwares
The System Administrators are those filtered and selected from the group of higher and technically qualified people from the selected group of Postal Assistants. Though these people have voluntarily agreed to the same for the cause of the betterment of service, the returns and remuneration that they get is very poultry. It is reminded that the 6th Pay Commission had a promise that the loosing of Human Resource in the Central Government will be brought to the barest minimum. The non recognition of this particular cadre and also not rewarding these few people with anything other than what a usual employee would get in the same cadre of selection (Postal Assistant) will lead to jettison the Department with most of these talented pool of employees, who were eagerly waiting just for the release of the 6th Pay Commission to know what exactly would be materializing. The Salary and Perks paid to similar technologically talented people in Private sectors is unimaginably huge, and in several multiples as they are getting right now, also the demand is also more. Hence the right recognition and rewards to these people is absolutely imperative and it will act as a measure of correct and punctilious judicature.
Thus the System Administrators plea for a new cadre at par with that of Software Programer/ System Analyst is an absolute necessity. It should also be like all the System Administrators who have tirelessly worked during the implementation stages should automatically be absorbed in the new cadre along with the creation of separate selection formula.
Department of Posts, is one among the many Departments under Govt. of India having prolix operations. Almost all the areas of work are computerized that include works at different levels of hierarchy. It is delectable that our Department has kept pace with the changing world, by instituting technological advances as well as the promptitude and probity towards customer satisfaction.
Department of Posts caters the need for people of all walks of life. It deals with the Financial sector that comprises of the Savings Bank, Savings Certificates, PPF, Senior Citizen schemes etc with an intangible network span beyond any challenge that either Public Sector or Private Sector could come anywhere near. It also caters to the Insurance Sector with a century old history, which no other insurance players can match. It also caters to the Logistics and newly emerged e-Commerce area. This Department also have a privilege that other Departments could not boast off, that is the self reliance and self support of its technology and software developments including implementation, customization, standardization and support. This Department is a technologically driven and professionally managed one.
The Department of Posts has been constantly developing various softwares some regionally developed and some through different software outlets. These softwares are then implemented on all over the country in various levels of hierarchy. All these implementations including development and support are done through a few number of people, who are designated and given the nomenclature as “System Administrators” by the Department. These conglomerate group of techies have strived tirelessly and relentlessly to bring good returns and success story for the Department. The Department in return has shown some felicity in acknowledging the hardships each one takes but the decision of the 6th Pay Commission in embarking the requirement or granting any privileges to these few people is very painful and estranged. The Pay Commission had taken a precarious opinion in considering the plight of System Administrators, or creating a new cadre. These egregious and erudite lot of techies have given everything in life even sacrificing there private life and happiness for the cause of bringing success to the Department in software implementations. Hence it is imperative therefore to articulate the works associated with these few number of people and to prove why it cannot merely be considered a midge request nor it can be sorted out as any work transcending from a particular cadre.
The System Administrators though are selected from the cadre of Postal Assistants/ Sorting Assistants in the Pay Scale of 4000-100-6000, which demands a minimum qualification of PDC (10+2), in reality the System Administrators are selected on the basis of their extra technological degrees and proven quality of excelling in computer field. All the System Administrators are technology savvy people, who are having aptitude in computer field, by getting rigorous training from training centers such as PTC Mysore and also through the selected few private centers. They have infact taken pain in studying the softwares and many other programming languages, Database and security operations, which is essential for any software implementations. Only transformation of services ie., the official taken in the cadre of Postal Assistant to work as System Administrator is not at all reflect the true judicature, as it is wrong evaluation of the type of work. The work of System Administrator requires talent as well as intelligence much more than a clerical job. Just as a Signal Man in the Railways Department cannot be utilized to work as an Engine Driver or an Airhostess cannot fly an aeroplance, it is not possible for a clerical staff to work as a software professional until and unless that person have some extra talent, and intelligence along with professional qualification. It is in this point that we would like to put forward the necessity of such a cadres and also recognize the hardships and efforts of the few number of System Administrators in implementing the technical and technological excellence in the Department.
The System Administrators are the people who gets the software developed for vivid use of Postal Sectors. There are development centers that includes the PTC Mysore and many others at different Postal Circles. These developed softwares are to be customized according to office requirements, implement and install them, give trainings on its operation on site thereby to move from office to office doing the same. There are other e-Commerce related websites which are also to be updated in day to day basis and to be able to keep it running without fail.
The System Administrators are also required to prepare sites (Like Head Office/ Sub Office / Branch Office ) as to how the implementations are to be carried out in respect of networking, Domain Server and security. They are responsible for the safe functioning of all offices in respect of Server, nodes, Printers, e-Commerce, UPS, Generators, Internet facilities, FTP, Log Files, Virus updations, Service Pack of software, Service Pack of Operating Systems, elucidating very few things that System Administrators do from time to time.
The System Administrators also work as Programmers developing softwares regionally as it becomes necessary at times to have regional softwares. These System Administrators also be considered at par as Programmers as many are working like this in Trichy, Chennai, Mysore, Vizag,Kochi to name a few Regions. These softwares if developed outside the Department will incur Crores of Rupees for development. These System Administrators are saving enormous revenue for the Department in the cause of development, installation, testing, maintenance and support of softwares
The System Administrators are those filtered and selected from the group of higher and technically qualified people from the selected group of Postal Assistants. Though these people have voluntarily agreed to the same for the cause of the betterment of service, the returns and remuneration that they get is very poultry. It is reminded that the 6th Pay Commission had a promise that the loosing of Human Resource in the Central Government will be brought to the barest minimum. The non recognition of this particular cadre and also not rewarding these few people with anything other than what a usual employee would get in the same cadre of selection (Postal Assistant) will lead to jettison the Department with most of these talented pool of employees, who were eagerly waiting just for the release of the 6th Pay Commission to know what exactly would be materializing. The Salary and Perks paid to similar technologically talented people in Private sectors is unimaginably huge, and in several multiples as they are getting right now, also the demand is also more. Hence the right recognition and rewards to these people is absolutely imperative and it will act as a measure of correct and punctilious judicature.
Thus the System Administrators plea for a new cadre at par with that of Software Programer/ System Analyst is an absolute necessity. It should also be like all the System Administrators who have tirelessly worked during the implementation stages should automatically be absorbed in the new cadre along with the creation of separate selection formula.
Sunday, May 11, 2008
Decisions taken by CWC of NFPE relating to System Administrators
In respect of the demands of Systems Administrators, it was resolved to demand a separate technology wing like civil wing and bring this cadre as separate establishment with higher pay. As interim measure they should be granted with special pay to the extend of 10% pay plus grade pay as if we demanded to the categories of LSG, HSG supervisors.
Cadre Review
The CWC decided to demand cadre review for the PA cadre since the earlier reviews made under TBOP & BCR lost its sanctity and importance and in respect of other cadres, there were many cadre reviews made so far. The CWC demands: -
(i) Considering the responsibilities and multifarious functions of SPMs/PMs, the Posts of single handed/Double handed SPMs may be upgraded to the present status of LSG called as 'Supervisors'.
(ii) The SPMs in Triple handed/LSG offices may be equated with the present HSG II and called as 'Senior Supervisor's.
(iii) The present HSG II & HSG I may be amalgamated into HSG and the incumbents be called as 'Chief Supervisor's.
(iv) The Postal Assistant be designated as Executive Postal Assistant with the Minimum educational qualification of Graduate with requisite knowledge of computer application. They may be placed in the pre revised pay scale of Rs. 6500-9000 as if recommended by the Sixth CPC in the case of Stenographers, vide Para 3.1.10 and 3.1.12. The Postal Assistant cadre is Unique and having more responsibilities and multifarious functions.
(v) Separate establishment of Systems Administrators be created and make it as a promotional cadre to postal Assistant who possess all required skills and Qualification.
(vi) The pay scale for Supervisor, Senior Supervisor & Chief Supervisor may be fixed as per the hierarchical line pay scales.
Cadre Review
The CWC decided to demand cadre review for the PA cadre since the earlier reviews made under TBOP & BCR lost its sanctity and importance and in respect of other cadres, there were many cadre reviews made so far. The CWC demands: -
(i) Considering the responsibilities and multifarious functions of SPMs/PMs, the Posts of single handed/Double handed SPMs may be upgraded to the present status of LSG called as 'Supervisors'.
(ii) The SPMs in Triple handed/LSG offices may be equated with the present HSG II and called as 'Senior Supervisor's.
(iii) The present HSG II & HSG I may be amalgamated into HSG and the incumbents be called as 'Chief Supervisor's.
(iv) The Postal Assistant be designated as Executive Postal Assistant with the Minimum educational qualification of Graduate with requisite knowledge of computer application. They may be placed in the pre revised pay scale of Rs. 6500-9000 as if recommended by the Sixth CPC in the case of Stenographers, vide Para 3.1.10 and 3.1.12. The Postal Assistant cadre is Unique and having more responsibilities and multifarious functions.
(v) Separate establishment of Systems Administrators be created and make it as a promotional cadre to postal Assistant who possess all required skills and Qualification.
(vi) The pay scale for Supervisor, Senior Supervisor & Chief Supervisor may be fixed as per the hierarchical line pay scales.
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